Last night I called our local restaurant to get a pizza delivered. Their menu says "free delivery" on it and we only live about 500 metres away. Of course I could have gone and collected it, but I was feeling lazy. Plus what's the point if they offer free delivery?
The following short conversation impressed me so much I thought it worthy of a blog post:
Me - hello can you deliver a pizza to me?
Her - no, there's no driver
Me - OK, but this is the 11th time we've ordered from you, and only once have you been able to actually deliver. Either you say there' s no driver or there's no car. What's the point in putting "free delivery" on your menus if you can't offer delivery?
Her - to be honest I don't care. Complain to the boss. If you want your pizza come and collect it
Although shocked at what she said, afterwards I thought it was brilliant. There's no American-style customer service here, no false smiles and pretending to care. At the end of the day she doesn't give a toss and said so which I think is fair enough.
In a funny way that's one of the things I like about Poland...
Showing posts with label manners and customs. Show all posts
Showing posts with label manners and customs. Show all posts
13 May 2008
28 February 2008
Polish people
One of my first observations since arriving in Poland was of course the people and how they differ to Brits.
I must say that I like Polish people (which is a good thing given that I now live here) but they differ from Brits in a number of ways:
I must say that I like Polish people (which is a good thing given that I now live here) but they differ from Brits in a number of ways:
- They will insistently wait for a green man before crossing the road. What is that about? Maybe I lived in London for too long....
- They don't have much of a sense of queuing (although that probably applies to most Europeans and not just Poles).
- 99.9% of them are classic white-skinned typical Poles. I notice this more when I go back to the UK and see how many different ethnic minorities we have in the UK.
- They don't hold doors open for each other (or thank you if you do for them)
- They like drinking vodka from shot glasses, where as Brits generally mix vodka with juice or lemonade etc..
- They are polite in other ways such as giving up seats on public transport for elderly or pregnant woman. Something which I think has died out in London.
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